Meet the Destination Gold Coast Chair and Gold Coast Convention and Exhibition Centre General Manager.
Meet the Destination Gold Coast Chair and Gold Coast Convention and Exhibition Centre General Manager.
As restrictions are easing, the Gold Coast is (finally!) returning to its ‘normal’ day-to-day business… or as ‘normal’ as 2022 will allow. And with the tourism industry, in particular, hardest hit during recent times, we got to know long-standing Gold Coast Convention and Exhibition Centre General Manager and Destination Gold Coast’s first female chair, Adrienne Readings. We found out her thoughts on the Gold Coast and what advice she had for women ahead of International Women’s Day on Tuesday 8 March 2022.
How long have you been a Gold Coast local?
I have been a proud local for 27 years.
Tell us a bit about you.
Born and raised in Brisbane, I have always spent my career in the people’s business. I have been in the hospitality business for 35 years and have loved every element of it. I have been totally blessed with a daughter and stepson, their wonderful respective partners and two of my own grandchildren and two that I consider mine as well!
What do you consider your greatest career achievement?
Apart from always juggling motherhood and a wonderful career, it was most definitely working with a team of professionals in the design, construction and finally operation of the Gold Coast Convention and Exhibition Centre.
What does a typical day in the life of you look like?
A typical day ends with looking at the following days’ calendar. Most days start with meetings and end with meetings, but what I love most about working with our tourism industry and close-knit team at Gold Coast Convention and Exhibition Centre is that no day is the same. Every day presents surprises and challenges and it’s about working with the team, industry and clients to find solutions.
How empowering has it been to hold the position you have for such a long period of time?
I don’t see it as empowering, I see it as satisfying or a privilege to have the trust of so many people I have worked with and to know they value my input. The satisfaction for me is being able to watch each and every one of them grow within their own careers and go onto some amazing roles and responsibilities. It is also satisfying to see how many clients still come to our Centre because we are able to deliver great memories and outcomes, and give them a sense of belonging. In my new role as Chair of Destination Gold Coast, it’s all about the people we represent and the team that delivers the outcome.
What is the best piece of advice you have ever received?
Always listen before you speak and consider others before yourself.
With restrictions beginning to ease, what are you most looking forward to for the Gold Coast?
For the first time in two years, the Gold Coast is open for business to domestic and international travellers. While we expect it to take some two to three years before we reach pre-COVID visitor levels, our 4,400 tourism businesses and the 35,000 locals the sector employs are getting back to doing what they do best – and that’s providing a memorable visitor experience. I see a runway of opportunity ahead for Gold Coast’s visitor economy and our foundation is strong with a pipeline of tourism investment for new infrastructure, attractions and personalised experiences that our domestic and international markets have never seen before.
What does International Women’s Day mean to you?
Personally, International Women’s Day is about taking a moment to acknowledge the many talented women that make up our community, industry and workplaces – we are all on a journey of recovery through the businesses we own, the staff we employee, the wonderful experiences we offer visitors and the ideas for innovation and change.
What is your International Women’s Day message to Gold Coast women?
Be brave and bold and don’t wait for someone to tap you on the shoulder. Forge your own path, you are worth it.
What are your Gold Coast favourites…
Café: Blackboard at Varsity
Coffee spot: Burleigh Beach
Restaurant: Kiyomi – The Star Gold Coast
Bar or pub for a drink: My house or any bar with a view of the beach
How do you choose to spend your weekends?
Exercise (walking and boxing), shopping, eating, seeing family and friends, and catching up on sleep! Sounds all very cliché but it’s a typical weekend.